Just called Starhub customer service to enquire some stuff on my current maxonline subscription.

Waited a good 10minutes listening to the repeating recorded message telling me my call is valuable (yaya whatever) to them and alternatively to fax or email in my request blah blah.

Experience tells me I will get no respond if I give up now and fax/email them. Thus I waited, patiently. Thank goodness for speaker phones.

A young boy (or at least he sounded young) picked up the call. After waiting for 10minutes, he tells me he doesn’t know the answer to my question and will get someone else to get back to me.

-_-||

Zijie, I remember your name. And I’m waiting for the call you promised me.

Filed under: Life in Random | Dan | 24th January 2007

2 Comments

  1. oh ho ho ho…

    u wait long long ah!

    they will forget u one.

    he pass on liao.. all his job is, is to leave a note. but he isn’t going to check if anyone else has read it or will deal with it.

    i know.

    i kenah many times liao.

    -f

    Comment by faith-t — 25th January 2007 @ 10:26 am

  2. tats just sad.. what kind of customer service is this?!

    Comment by Dan — 26th January 2007 @ 12:16 pm

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